{
  "id": "http://w3id.org/openeduhub/vocabs/kldb/7145",
  "type": "Concept",
  "prefLabel": {
    "de": "Berufe i.d. Auskunft, Kundeninformation"
  },
  "altLabel": {
    "de": [
      "Berufe in der Auskunft und Kundeninformation"
    ]
  },
  "definition": {
    "de": "Angehörige dieser Berufe antworten auf persönliche, schriftliche, elektronische und telefonische Anfragen und Beschwerden zu den Waren, Dienstleistungen und Geschäftsbedingungen einer Organisation, sie informieren und verweisen Personen an andere, fachkundige Auskunftsquellen."
  },
  "note": {
    "de": [
      "Anfragen über Waren, Dienstleistungen und Geschäftsbedingungen beantworten sowie über deren Verfügbarkeit, Standort und Preis informieren Anfragen zu Problemen beantworten, beraten, informieren und Hilfeleistungen anbieten Informationen über Anfragen und Beschwerden aufzeichnen bei komplexen Anfragen an Teamleiter/innen oder fachkundige Berater/innen verweisen wichtige Formulare und Informationspakete und Broschüren an interessierte Personen ausgeben"
    ]
  },
  "broader": {
    "id": "http://w3id.org/openeduhub/vocabs/kldb/714",
    "prefLabel": {
      "de": "Büro und Sekretariat"
    }
  },
  "inScheme": [
    {
      "id": "http://w3id.org/openeduhub/vocabs/kldb/",
      "title": {
        "de": "Klassifikation der Berufe - KldB 4-stellig (vollständig)"
      }
    }
  ],
  "inSchemeAll": [
    {
      "id": "http://w3id.org/openeduhub/vocabs/kldb/"
    }
  ],
  "@context": {
    "@version": 1.1,
    "id": "@id",
    "type": "@type",
    "@vocab": "http://www.w3.org/2004/02/skos/core#",
    "xsd": "http://www.w3.org/2001/XMLSchema#",
    "dct": "http://purl.org/dc/terms/",
    "dc": "http://purl.org/dc/elements/1.1/",
    "oeh": "http://w3id.org/openeduhub/vocab#",
    "schema": "https://schema.org/",
    "vann": "http://purl.org/vocab/vann/",
    "ldp": "http://www.w3.org/ns/ldp#",
    "owl": "http://www.w3.org/2002/07/owl#",
    "title": {
      "@id": "dct:title",
      "@container": "@language"
    },
    "dc:title": {
      "@id": "dc:title",
      "@container": "@language"
    },
    "dc:description": {
      "@id": "dc:description",
      "@container": "@language"
    },
    "description": {
      "@id": "dct:description",
      "@container": "@language"
    },
    "license": {
      "@id": "dct:license",
      "@container": "@language"
    },
    "issued": {
      "@id": "dct:issued",
      "@type": "xsd:date"
    },
    "created": {
      "@id": "dct:created",
      "@type": "xsd:date"
    },
    "modified": {
      "@id": "dct:modified",
      "@type": "xsd:date"
    },
    "creator": "dct:creator",
    "publisher": "dct:publisher",
    "preferredNamespacePrefix": "vann:preferredNamespacePrefix",
    "preferredNamespaceUri": "vann:preferredNamespaceUri",
    "isBasedOn": "schema:isBasedOn",
    "source": "dct:source",
    "prefLabel": {
      "@container": "@language"
    },
    "altLabel": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "hiddenLabel": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "definition": {
      "@container": "@language"
    },
    "note": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "changeNote": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "editorialNote": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "historyNote": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "scopeNote": {
      "@container": [
        "@language",
        "@set"
      ]
    },
    "notation": {
      "@container": "@set"
    },
    "example": {
      "@container": "@language"
    },
    "narrower": {
      "@container": "@set"
    },
    "related": {
      "@container": "@set"
    },
    "relatedMatch": {
      "@container": "@set"
    },
    "narrowerTransitive": {
      "@container": "@set"
    },
    "broaderTransitive": {
      "@container": "@set"
    },
    "broadMatch": {
      "@container": "@set"
    },
    "narrowMatch": {
      "@container": "@set"
    },
    "closeMatch": {
      "@container": "@set"
    },
    "exactMatch": {
      "@container": "@set"
    },
    "hasTopConcept": {
      "@container": "@set"
    },
    "inScheme": {
      "@container": "@set"
    },
    "topConceptOf": {
      "@container": "@set"
    },
    "deprecated": {
      "@id": "owl:deprecated",
      "@type": "xsd:boolean"
    },
    "isReplacedBy": {
      "@id": "dct:isReplacedBy",
      "@container": "@set"
    },
    "url": {
      "@id": "schema:url",
      "@container": "@set"
    },
    "iconName": "oeh:iconName"
  }
}